Competition Committee found 65 violations in a review of 116 promotions and discounts at 58 retail and service outlets and is proposing digital mechanisms to monitor such offers, the committee said.
Announced discounts were in some cases applied differently in practice, promotion terms were not fully explained, or promised prizes were not given, it said. About 250 million soums was recalculated in consumers’ favor.
In Andijan Province, Water Life Mineral LLC failed to pay a total of 60 million soums to three participants in a promotion. A case was opened and an order issued. In Namangan Province, a winner’s Chevrolet Cobalt was given to someone else after the organizer entered his phone number incorrectly. It was returned to him after the committee intervened.
In Bukhara, discounts of 20%, 50% and 60% at the “idea” store applied to monthly installments, not the total price. In Samarkand Province, a company limited a home appliance gift to buyers who paid 100% upfront for a Chevrolet, excluding installment buyers and legal entities, and received a binding order.
The committee said 59 of the 65 violations, or 90.7%, were resolved through legal clarifications and warning letters, while cases were opened against four businesses.
It proposes that shoppers be able to scan a QR code next to a product to see previous prices and the real size of a discount. It also proposes that promotion terms be entered into an electronic system before launch and that price histories be digitized. The aim is to make promotions more transparent, prevent misleading practices and protect consumer rights.
Earlier, it was reported that older people would receive a 20% discount on rail tickets.